Contact Us
Need a hand?
The quickest way to reach us is by email or this contact form – that way we can reply as soon as we’re free without you waiting on hold.
Before getting in touch, you might find your answer in our Help & FAQs section or on the product’s page, where we’ve included lots of useful details and guides.
If you’d still like help with your order or have a question about our landscaping supplies, give us a call on the number below.
Thanks for supporting our family-run business!
- 0330 122 1025
- orders@thepavingexperts.testdomainuk.co.uk
- The Paving Experts, Tamworth, B79 0AU
- what3words: ///specifies.shower.nearly
Opening hours
Monday to Friday, 8.30am to 5.00pm
Collection is available
We’re not a store, but you can collect from our depot. Get in touch to arrange a collection.
Get in touch
Complete the form to send your query our way, and we’ll get back to you as soon as we can. We’re a small, busy team, but always happy to help!
Answers to common questions
What are the delivery options and prices?
We offer a Next Working Day Delivery service, or a 3–5 Working Day Standard Delivery. Select the appropriate delivery rate at checkout or see delivery options & prices for more details.
Collection is also available on request and by appointment. We’re not a physical store, so to arrange this option, please contact us using the form above.
What payment methods do you accept?
We accept payments via debit card, credit card, PayPal, or via Bacs. Payments through PayPal can even be made in three installments. We do not take cash payments.
Can I track my order?
Yes! You’ll receive a tracking email once your order has been processed and shipped.
Some useful things to note:
- Small orders (up to 5 bags) are sent via parcel carrier and delivered to your door.
- Pallet orders are delivered kerbside and may not have an ETA until the delivery day.
- Need special instructions? Add a note at checkout, and we’ll pass it on to the courier.
How do I calculate how many bags or tubs I need?
Calculating the right amount of product can vary depending on factors like slab size, joint width and patio size. For example, small cobbles might need 1 tub for every 1-2 square meters, while large format porcelain slabs could cover up to 50 square meters with a single tub.
We have product calculators on most of our product pages — just enter the size of your patio, slab dimensions and joint details, and the calculator will do the work for you.
If there’s no calculator, check the manufacturer’s website for guidance (they may not offer calculators), or simply get in touch with us and we’ll help as best we can.
Can you advise on choosing the right product?
Our website is the best place to start — you’ll find detailed product information, technical data, mixing instructions, FAQs, and even handy calculators on most product pages to help work out exactly what you need.
We love helping customers, but we can’t always be on the phone giving advice. If you’d like to talk something through, it’s often best to send an email or drop us a message using the form above and we’ll get back to you as soon as we can.
What is the best way to contact you?
As a small family team, we’re often busy helping our customers — whether that’s packing orders, managing stock or sorting deliveries. If we can’t answer the phone straight away, it usually means we’re on another call.
The best way to reach us is by email or using the contact form above. That way, we can reply as soon as we’re free, or give you a call back if needed. This helps us prioritise queries without keeping you waiting on hold.
